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PLAN THE CONNECTION

Systems Connection Planner

Map the systems, information and recovery decisions in an integration. Create a diagram and save a planning brief without submitting your answers.

How to use this resource

Map the handover.

Name the systems and the information that should move. Build a short brief you can save and discuss with your team.

Use system names and general descriptions only. Leave out customer details, passwords and account numbers. Your answers stay in this page; nothing is submitted.

A systems connection is a handover of information with rules: where a record starts, which system owns it, what can change and what happens when a transfer is uncertain. This planner helps you describe those decisions before choosing an implementation.

What does the planner tell you?

It creates a diagram and a plain-text planning brief from the labels you enter. It highlights unresolved access, ownership, timing and recovery decisions. It does not test a platform, confirm compatibility, price a project or connect to an account.

Choose the source of truth

Agree which system owns the original record. A shipping system may own a shipment while accounting owns the posted invoice. Define the particular information being handed over, rather than saying that both systems should always match.

Check access before promising an integration

Confirm the product version, subscription, API or supported import/export route, authentication, permissions and limits. Some jobs are straightforward with supported tools. Others need a different approach or are not practical within the available access. Naming two products does not settle those questions.

Plan for repeated and failed messages

Decide how an existing record is recognised before another action is created. If a connection fails, someone needs to know what is pending and whether it is safe to retry. An uncertain outcome requires a check; sending the same instruction again may not be the right response.

Try the workflow reliability lab to inspect small, repeatable examples of these decisions using synthetic data.

See the published project context

Cloudfusion’s MTE Xpress case study includes a Shiplogic-to-Sage invoice connection with review, retry and catch-up tools. The BigBore case study describes an online store connected with payment, accounting, delivery and email services. These are delivered project examples, not a catalogue of guaranteed connectors.

What to bring to a scoping conversation

  • The systems, versions and subscription levels involved.
  • A safe example of the record and the fields that need to move.
  • The event or schedule that should trigger the transfer.
  • The person or role responsible for exceptions.
  • The expected treatment of corrections, cancellations and duplicated messages.

Save your brief and review it with the people who manage the systems. You can then discuss the approach through our systems integration and automation service. Access checks, detailed scoping and commercial terms follow that conversation.

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